The goal of the Gateview Board of Directors and all HOA volunteers is to ensure that expenditures of HOA funds are done in a manner such that the best available value is achieved to benefit the homeowners of the Association. The guidance below is intended to delineate the powers of authority of committee chairs, officers and the board of directors and to provide guidance in making financial decisions as well as support the board’s goal of financial transparency in communicating with homeowners.
No document can provide absolute direction for every circumstance. Important watchwords in overseeing expenditures of HOA funds are common sense and prudence. The guidance in this document is intended to provide an outline of required procedures and recommended decision factors. It is also recognized that circumstances may arise that require quick decision making. Nothing in this document is intended to prevent officers and board members from responding in a timely manner to unusual or emergency situations in order to serve the best interests of the HOA.
The following matrix is provided as a means of categorizing HOA expenditures and determining what
processes should be followed and what approvals are needed to authorize an expenditure. If there
is doubt about which category a consulted:
proposed purchase falls into, the President or Treasurer should be
Expense |
Contract |
Within Expense |
Value |
Bids |
Expenditure Approver |
Type |
in Place |
Category Budget |
Required |
||
Operating |
No |
Yes |
Under $5, 000 |
No |
Management |
Operating |
No |
Yes |
Over $5,000 |
Yes |
Board |
Operating |
No |
No |
Over $5,000 |
Yes |
Board |
Operating |
Yes |
No |
Under $5,000 |
No |
Management |
Operating |
Yes |
No |
Over $5,000 |
Yes |
Board |
Operating |
Yes |
Yes |
Any |
No |
Board |
Capital |
Any |
No |
Under $5,000 |
No |
Board |
Capital |
Any |
Yes |
Under $5,000 |
No |
Board |
Capital |
Any |
Any |
Over $5,000 |
Yes |
Board |
1. Bids not required when only one vendor is available.
2. Any change of a utility vendor must be approved by the board (e.g. telephone or
gas)
3. If an unbudgeted expenditure is considered as emergency in nature, the President, Treasurer, or any two board members may approve the expenditure if full board action is not possible due to personnel availability or timing. “Unbudgeted”, for this purpose, includes any expenditure that will take that account “over budget”.
4. If an unbudgeted expenditure is considered as emergency in nature and the total cost does not exceed $2,500, Management may approve the expenditure if full board action is not possible due to personnel availability or timing. In such cases Management will provide receipts or invoices to the HOA.
For clarification, this matrix is to designate the process for approval of an expenditure, as opposed to the review of invoices for previously authorized expenditures. Invoice payment authorization is normally done by the appropriate officers, with secondary approval by Management.
The matrix below shows who has authority to execute a contract.
Contract Authority
Type of Expense |
Value |
Contract Approver |
Operating |
Under $5,000 |
Management |
Operating |
Over $5,000 |
Board |
Capital |
Any |
Board |
The process diligence and criteria for selecting any vendor varies greatly depending on the value of the expenditure. Common sense suggests that routine purchases of items generally available from a variety of sources does not require much consideration or effort. Conversely, higher value purchases and procurement of services and products where expertise and technical considerations are important require proportionally more diligence and effort. The following criteria should be considered:
1. Proof of liability insurance (where applicable)
2. Proof of appropriate license(s) (where applicable)
3. Prior history with the HOA
4. Continuity of services
5. Appropriate references
6. Conflict of interest
7. Preference for local vendors
When bidding is required, common sense dictates the level of care, detail and consideration that should be exerted in soliciting bids for products and services. The intent of this section is to provide general guidance to Management or committee managing a bidding process. Those individuals, committees or the board overseeing transactions involving bids are charged with insuring the appropriate level of preparation, detail and due diligence have been met.
An RFI is the formal means of getting general information from vendors. It's usually the first step in the vendor selection process. An RFI is typically the first and most broadly cast of a series of requests intended to narrow down a list of candidates. An RFI is a casual first date in vendor management. Questions should be open ended and high level.
1. Use RFIs early in the vendor selection process or if project requirements are vague. What it does: It offers a broad scope (landscape) of your vendors.
2. They're fast. You could email your initial questions to a shortlist of providers, get responses within a week, and then use their responses to craft an effective RFP.
A Request for Proposal (RFP) is a request for a vendor’s total service cost and often used for larger projects when Management or the Board doesn’t know how to solve a problem. In their proposal vendors should highlight pertinent information like: what measures are to be done, the estimated cost of labor and materials and other management fees, technical specifications, scheduling considerations and limitations, and the total project cost.
Because of the scale, vendors providing the service or building the final product may approach them in radically different ways, leading to a different final product or service. RFPs tend to become very detailed because they often specify the following: number of pages in the proposal, number of illustrations, employee qualifications, time and materials breakdown, and state laws to be upheld, among many others points. An RFP may lead to an RFQ if proposals aren’t comparable (apples-to- apples) before a final decision is made.
Preparation of an RFQ should provide the prospective vendors an appropriate level of information to bid accurately on a cost or product price. Items to include:
1. Precise statement of work in the case of services.
2. Precise statement of product(s) in the case of property purchases. This should include item identification (part numbers or minimum performance standards for example)
3. Time frames (beginning and completion dates, schedules, milestones or length of contract, as appropriate)
4. Request statement of warranty (if appropriate).
5. Contact information for vendors to ask questions.
6. Quotation deadline date(s).
7. Projected decision date.
8. Specification of minimum bid criteria.
9. Proof of liability insurance when appropriate.
10. Copies of appropriate licenses.
11. Request for references.
12. Who is responsible for pulling any required permits and their cost.
RFI |
vs. |
RFP |
vs. |
RFQ |
Request for Information (RFI) |
Request for Proposal (RFP) |
Request for Quotation (RFQ) |
Purchaser doesn’t have sufficient information to write a detailed request |
Purchaser seeks solutions-based submissions to meet their needs |
Purchaser has clearly defined criteria or specifications |
Purchaser isn’t committed to buying |
Possibly no clear specification |
Judged primarily on cost |
Likely to involve a further request before a final decision |
Greater Flexibility than RFQ; well suited to professional services |
Purchaser is committed to buying |
In general, at least three bids should be obtained for expenditures where bidding is required by
the matrix. In the case of extenuating circumstances, expenditures based on fewer than three bids may be authorized by the board providing the reasons are documented before an expenditure is approved and the actual number of bids is noted wherever approval of the contract is recorded.
The process of choosing a winning bid will vary depending on the nature of the work to be performed and the value of the expenditure. The key concept is proportional due diligence. Recognizing that the HOA is run by volunteer homeowners, this policy is intended to insure appropriate review and decision making without requiring senseless conformance to arbitrary guidelines.
Criteria to be considered in selecting vendors include:
1. Cost
2. Quality
3. Vendor qualification (appropriate resources, experience and scale)
4. Previous history (positive or negative) with the Gateview or other area HOAs.
5. Continuity of services (particularly when dealing with infrastructure maintenance)
6. Preference for local vendors when appropriate
The final selection of a vendor needs to reflect a common sense consideration of all these criteria. While cost is frequently a very important factor in vendor decisions, many circumstances may exist when there are good reasons to assign greater importance to other criteria. As a general guideline, the more technically difficult or risky the job, the more emphasis should be placed on previous experience, quality and continuity of services. In cases where cost is not the deciding factor, these other considerations should be noted wherever approval of the contract is recorded.
The HOA purchases certain services on an evergreen or ongoing basis. Examples might include landscape, maintenance or cleaning services. When viable competitors are available, such services should be reviewed and put out for bid at least once every five years.
The delivery of bids in a timely manner is essential to facilitate project scheduling and planning of capital expenditures. It ensures a smooth overall workflow, fair competition, and avoids the perception of bias inherent with open-ended deadlines whereby a preferred company is able to respond last, leaving other suppliers without the ability to respond, or forced to submit subpar proposals. Inefficient bidding can create a real burden on vendors and create additional HOA costs.
If all required bids are not delivered within thirty (30) days of a request by the President or Board of Directors, Management should provide a brief report which includes the RFP/RFQ (if applicable), vendors contacted, vendor responses, and a proposed plan-of-action to move forward. It’s expected whenever Management determines, for any reason, it cannot respond in a timely manner it should inform the Board of Directors and provide a reason, estimation of the total time to provide the bid(s), and alternative options to proceed if those are deemed necessary to deliver bids within the following thirty (30) days.
In accordance with the Association CC&Rs, Gateview intends to follow prudent purchasing procedures in authorizing all expenditures. This is particularly important when contracts for goods or services are signed on behalf of the HOA. The existence of a contract generally signals that the proposed vendor will receive either a higher value purchase order or longer-term agreement. Proposed contracts need to reflect a level of due diligence and care in proportion to the value and term of the transaction. The following is a list of considerations that should be reviewed and spelled out in contracts:
1. Appropriate municipal and government regulations must be followed. This may entail building permits or other approvals pertinent to the proposed transaction.
2. Proof of liability insurance protecting the HOA and owners must be received by the HOA prior to contract execution.
3. Vendors must provide proof of appropriate licensing and bonding.
4. A statement of work appropriate to the value, time frame and technical difficulty should be included.
5. In the case of construction and repair projects, the contract should specify an appropriate level of on-site management by the vendor and specify procedures for the HOA to communicate issues to the vendor during performance of the contract. If appropriate, the contract should acknowledge the use of outside inspection by the HOA.
6. Subcontracting of any portion of the proposed work/product should specify the
subcontractor, the specific work/product to be so subcontracted, and a definitive
statement of warranty responsibility.
7. A vendor should indemnify, defend and hold harmless the Association, its officers,
directors, employees, members, volunteers, and agents from and against losses, liability, expenses, claims, costs (including costs of defense), suits, and damages.
8. Contracts should specify appropriate terms including:
c. Termination clauses or sunset language
d. Warranty terms
In addition to the above considerations, HOA personnel participating in contract review should be aware of common mistakes or problems in such contracts:
1. Accepting vendor contract terms
2. Failing to obtain legal review of higher value contracts
3. Failing to use a standardized AIA contract form for expensive contracts
4. Insuring contract language makes it clear the vendor is not an employee of the HOA
5. Vague termination or sunset terms
6. Failure to follow HOA purchasing guidelines
7. Vague warranty terms
8. Lack of a clearly specified project timeframe or delivery date
If a Contract cost exceeds $50,000, Management or the Board of Directors should seek attorney review of the agreement to ensure appropriate safeguards are in place to protect the Association.
As a general policy, the HOA should not do business with property owners of the association due to potential conflict of interest. However, it is possible that occasionally owners may have particular skills, which combined with knowledge of specific HOA needs, or offers of discounts, make it advantageous to the HOA to do business with owners.
If such circumstances arise, any proposed expenditure for products or services from an HOA owner must be specifically approved by the Board of Directors. As part of the approval process, proposals for such services or products must also be obtained from outside sources following the general guidance used for approving long term contracts. Any such business done with property owners shall be reported on the annual financial report to Gateview homeowners along with the amount paid.
Gateview shall maintain a list of vendors which the association will not do business with due to past poor performance or other valid reasons. The purpose of the list is to ensure that in the HOA situation where volunteers may change frequently, new board and committee members may be aware of previous bad experiences.
Reasons for inclusion on the list include late performance of deliveries or services, poor quality, failure to make good on warranties, or other valid reasons. Input from other nearby HOAs may be considered. Additions to the exclusion list must be approved by the Board of Directors. Any decision to remove a vendor from the exclusion list must also be approved by the Board.
1. Contract – A legal document between the HOA and a vendor specifying precise terms for products or services to be delivered or performed by the vendor, the price to be paid by the HOA, and other pertinent terms such as time frames, specifications and quality standards, termination terms and other appropriate terms and conditions. Contracts are generally used for higher dollar and/or longer-term agreements.
2. Evergreen – Any ongoing purchase arrangement or contract that is considered to be automatically renewing unless either party wishes to terminate.
3. Non-contract expenditures – Any authorized agreement, written or verbal, committing the HOA to the purchase of goods or services.
4. Sunset Clause – A provision of a contract that specifies terms for terminating a contract or otherwise defining the conditions under which a contract is ended, allowed to expire or not renewed.
1. In general, bids aren’t necessary for expenditures under $5,000
2. Bids should be considered for expenditures over $5,000
3. If less then three (3) bids are provided there should be an explanation which includes a justification with evidence
4. If requested bids are not provided within thirty (30) days there should be an explanation with evidence and a path forward to acquire bids in the following thirty days
5. If cost was not the primary reason to select a bidder there should be an explanation of the selection criteria
6. In general, an agreement over $50,000 should be reviewed by the HOA attorney before it’s signed
7. In general, a standard AIA contract form should be considered for agreements over $100,000
8. Contracts should have appropriate liability, insurance, warranty, and delivery terms
9. When appropriate, contracts should indemnify and hold harmless the Association and its agents
10. If project delays could impose hardship on residents or added HOA cost, contract terms with performance penalties or rewards should be considered
11. Management should not split bids to evade discretionary spending limits